These Terms and Conditions govern your use of Vegas Hero, operated by Win Top Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms. Please read them carefully before proceeding.

Eligibility and Account Responsibilities

To register and play at Vegas Hero, you must be at least 18 years of age. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before opening an account. We operate under a licence issued by Curaçao eGaming (GCB), licence number ALSI-202505034-FI2, and we reserve the right to request verification documents at any stage to confirm your identity, age, and place of residence.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under your own name or another identity — is strictly prohibited. If we identify multiple accounts linked to the same individual, we reserve the right to close the duplicate accounts, withhold any associated balances pending investigation, and void any bonuses or winnings derived from those accounts.

You are responsible for maintaining the confidentiality of your login credentials. We strongly advise that you do not share your password with any third party. You must ensure that all personal information provided during registration and throughout your use of the site is accurate and kept up to date. We accept no liability for losses arising from unauthorised access to your account where you have failed to keep your credentials secure.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20, and the minimum withdrawal amount is also £20. We aim to process withdrawal requests within 0 to 24 hours, though processing times may vary depending on your chosen payment method.

When you activate a bonus, the bonus balance is subject to a wagering requirement of 40 times the bonus amount before any withdrawal can be made. Your real-money balance is used first during gameplay. While a bonus is active, the maximum permitted bet per round is £5. Attempting to circumvent wagering requirements — for example, by placing low-risk or opposing bets — may result in the cancellation of your bonus and any associated winnings.

Prohibited activities include, but are not limited to: operating multiple accounts, engaging in collusion with other players, exploiting software errors or technical faults for gain, and using any form of automated software or bot to interact with our games or platform. We monitor accounts for irregular patterns and reserve the right to suspend or permanently close accounts where prohibited conduct is identified. In such cases, we may withhold funds pending a full investigation.

These Terms and Conditions may be updated from time to time. When material changes are made, we will notify you through the site or via your registered contact details. Continued use of Vegas Hero following notification of any changes constitutes your acceptance of the revised terms. If you do not agree with an update, you should cease using the site and contact our support team to discuss the closure of your account.

If you have a dispute regarding any decision we have made, please contact our customer support team in the first instance. We are committed to resolving disputes fairly and in a reasonable timeframe. These terms are governed by applicable law, and nothing within them affects your statutory rights.